FREE EXCHANGE - For Pan India Orders
- We offer a 10-day hassle-free exchange from the date of delivery via our exchange portal. Please note that only one free exchange is permitted per order, and this service is available exclusively for Pan India shipments.
- For a second exchange, a fee of Rs. 300 will apply for 1 or 2 products (covering logistics for reverse pickup and forward shipping). If you're exchanging more than 2 products, an additional Rs. 150 will be charged.
- When exchanging, the selected product must be of equal or higher value than the original item. If you choose a lower-value product, we will issue a coupon code for the difference, which can be used on your next purchase.
- We will arrange the pickup for your exchange, and you'll be notified once we receive your shipment. After we receive the product, your replacement will be shipped within 5-7 working days.
- Ensure the original packaging is intact for the pickup. Exchange requests submitted after 10 days from delivery will not be accepted. If you're exchanging for a higher-priced product, you will need to pay the difference to complete the transaction.
Please note:
- Exchanges are subject to product availability.
- Exchanged products cannot be returned or exchanged again.
For Clearance Sale Purchases:
- Returns are not allowed.
- Exchanges are permitted with the following fees:
- Rs. 100 for 1 or 2 products
- Rs. 250 for 3 or more products
This means that while refunds are not available, you can still exchange items under the specified conditions and charges.
For International Orders:
- Exchanges are not available.
Thank you for your understanding and continued support!
Best Regards,