FREE EXCHANGE - For Pan India Orders
- We offer a 10-day hassle-free exchange from the date of delivery via our exchange portal. Please note that only one free exchange is permitted per order, and this service is available exclusively for Pan India shipments.
- For a second exchange, a fee of Rs. 300 will apply for 1 or 2 products (covering logistics for reverse pickup and forward shipping). If you're exchanging more than 2 products, an additional Rs. 150 will be charged.
- When exchanging, the selected product must be of equal or higher value than the original item. If you choose a lower-value product, we will issue a coupon code for the difference, which can be used on your next purchase.
- We will arrange the pickup for your exchange, and you'll be notified once we receive your shipment. After we receive the product, your replacement will be shipped within 5-7 working days.
- Ensure the original packaging is intact for the pickup. Exchange requests submitted after 10 days from delivery will not be accepted. If you're exchanging for a higher-priced product, you will need to pay the difference to complete the transaction.
Please note:
- Exchanges are subject to product availability.
- Exchanged products cannot be returned or exchanged again.
Combo Product Exchange Policy
1. One-Time Free Exchange*
- A one-time free exchange is available within 10 days of delivery.
- Both products in the combo must be exchanged for the same size.
- Exchanges for different sizes are not allowed under the combo offer.
- Exchanges are subject to product availability at the time of the request.
2.Exchanged Products
- Products that have been exchanged cannot be returned.
3.Second Exchange
- A second exchange will incur a fee of ₹300 for 1 or 2 products, covering reverse pickup and forward shipping.
- For more than 2 products, an additional fee of ₹150 will be applied.
For Clearance Sale Purchases:
- Returns are not allowed.
- Exchanges are permitted with the following fees:
- Rs. 100 for 1 or 2 products
- Rs. 250 for 3 or more products
This means that while refunds are not available, you can still exchange items under the specified conditions and charges.
For International Orders:
- Exchanges are not available.
Thank you for your understanding and continued support!
Best Regards,